ADMIN
Dashboard
Overview of your AURA Business Assistant
247
Conversations (30d)
89%
Resolution Rate
12
Qualified Leads
24/7
Status: Active
Quick Actions
Live Customer Spotlight
OHTCC (Olympia Hindu Temple) is live on ohtccwa.org with AURA.
Status: Active
Recent Activity
Knowledge base updated: pricing_2025.pdf
2 hours ago
New qualified lead captured
5 hours ago
Widget settings updated
1 day ago
Branding & Appearance
Customize AURA to match your brand identity
Company Information
What customers will see as the chatbot name
Brand Colors
Knowledge Base
Teach AURA about your business with FAQs and documents
Frequently Asked Questions
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Upload Documents
Supported: PDF, TXT, MD, DOC, DOCX (Max 10MB each)
Select files and click Upload. Processing will index text into your knowledge base.
Import FAQs from CSV
CSV must include headers:
question,answer. Optional columns: category,keywords
Imported rows will be queued for background processing. Use the status link shown after upload to monitor progress.
Widget Settings
Configure how the chat widget appears on your website
Widget Behavior
Enable Widget
Turn AURA on or off
Auto-Open Widget
Open chat automatically after 5 seconds
Show Unread Badge
Display notification badge
Widget Position
Theme
Show "Powered by ALTiQ"
Display branding in widget
Enable Sound Notifications
Play sound for new messages
Lead Capture Configuration
Configure what information to collect from visitors
Lead Capture
Enable Lead Capture
Collect visitor information during conversations
Ask for contact info after this many messages
Required Fields
Collect Name
Collect Email
Collect Phone Number
Collect Company Name
Qualification Logic
Lead Source & Data Quality
Applied when a lead does not send its own source tag.
Normalize & dedupe on export
Lowercase emails, E.164-style phones, collapse duplicates within a window.
Matches CRM pushes and CSV exports when dedupe is on.
Lead Notifications
Tip: Add the sender address contact@altiq.io to your contacts and mark the first email as “Not spam”. If you use a custom domain, add SPF/DKIM/DMARC records for better deliverability.
Instant Email Alerts
Get notified immediately when leads are captured
We will POST lead JSON to this URL.
Integrations
Connect AURA with your existing tools
WhatsApp Integration
Enable WhatsApp Integration
Allow AURA to send/receive WhatsApp messages
CRM Integration
Enable CRM Integration
Sync leads to your CRM
Email Integration
Use TLS
Recommended for most providers (e.g., port 587)
Used when sending test emails from the admin.
Enable Email Integration
Allow AURA to send emails (leads, notifications)
Slack Notifications
Custom Webhook
Behavior & Tone
Define how AURA communicates with your customers
Communication Style
Safety & Guardrails
AURA will politely decline to discuss these topics
Profanity Filter
Block inappropriate language
Handoff Rules
Business Hours
Conversation Analytics
Track answer quality, response speed, and the questions customers ask most.
Select dates or filters to refresh.
Click to filter. Blue = active filter
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All campaigns
How to use filters: Click any button to filter by that dimension.
Blue = Active filter.
Click again to remove. Select multiple to combine filters (AND logic).
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Successes
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Conversation Trends
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Top Questions
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Quality & Responsiveness
Unanswered / Failed
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Response Speed
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Data Window
30 days
Updated just now
Export Data
Scheduled Reports & Alerts
Email/PDF or CSV drops each week/month plus Slack/webhook alerts for spikes in failures or leads.
No schedules yet.
Billing & Subscription
Manage your AURA plan and payment details
Current Plan
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Next billing date: --
Usage This Month
Conversations Used
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Payment Method
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Billing History
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